Summary
                        
        
                            As citizens are at the heart of the energy transition individualized regional citizen engagement plans for communities will be designed and tailored to each context based upon a standard blueprint developed as part of the UPSTAIRS OSS Framework For this the Engagement Strategies will build on the Barcelona Municipality Energy Information Points  a public service codesigned and coordinated by Ecoserveis from 2016 the Rhodoshop project  in Bulgaria the Cork Smart Gateway for Citizens Engagement Survey project   and the Community Energy Strategy of the UK  Although these projects had objectives other than collective action their engagement strategies at community level and the results will be used as inputs to the overall UPSTAIRS engagement strategies  Within the UPSTAIRS Framework structure the community engagement strategy will be managed by the UPSTAIRS Implementation Champion in each region and used as a starting point with communities that are very new to the SEC model Development of all the strategies will involve facetoface meetings with the community to present the OSS and its services and will use participative methodologies identified in Task 21 to better identify and connect with peoples needs
                    
    
        
                                 
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